Policies

1.Introduction

Welcome to Render Booking: This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [renderbooking.com] and use our platform to book vehicles or offer vehicle rental services. Please read this policy carefully to understand our practices regarding your data and how we will treat it.

2. Information

We Collect We may collect and process the following data:

Personal Identification Information: Name, email address, phone number, and other contact details.

Booking Information: Details of your bookings, including vehicle type, rental period, and rental location. Merchants/ Vendors Information: Business name, Business Registration details, VAT/PAN number, vehicle details, and driver information.

Payment Information: Bank account or digital wallet details, billing address, and other payment-related information.

Technical Information: IP address, browser type, operating system, and other technical information from your device.

Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Information

We use the information we collect in the following ways:

Provide Services: To facilitate vehicle bookings and merchant/ vendor services, and provide customer support.

Process Transactions: To process payments and manage bookings and merchants/ vendors listings.

Improve Our Services: To understand how our services are used and to enhance our website and offerings.

Communicate: To send updates, promotions, and information about bookings and merchants/ vendors services.

Ensure Security: To protect our platform and prevent fraud.

4. Sharing Your Information

We may share your information with:  Vehicle Rental Service Providers: To facilitate bookings and provide the requested service.

Clients: To facilitate and let the service providers about booking details and the exact pickup location.

Payment Processors: To securely process payments.

Legal Authorities: In case required by law or to protect our rights.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal data.

Rectification: The right to request correction of any information you believe is inaccurate.

Deletion: The right to request deletion of your personal data, under certain conditions.

Restriction: The right to request restriction of processing of your personal data, under certain conditions.

Objection: The right to object to our processing of your personal data, under certain conditions.

Portability: The right to request the transfer of your data to another organization, or directly to you, under certain conditions.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our Site.

8. Account Deletion

If you wish to delete your account, this action must be completed through our mobile application. Deleting your account will remove your personal data from our systems in accordance with our data retention policies and applicable legal requirements. Please note that some data may be retained as necessary for legitimate business purposes or to comply with legal obligations.

9. Permissions for Accessing Your Photo Gallery

When using our mobile application, we may request permission to access your device’s photo gallery. This access is required to enable features such as uploading photos of rental vehicles or required documents. You can control these permissions through your device settings, but refusing access may limit your ability to use certain features of the app.

10. Changes/ Alteration to This Privacy Policy

We may alter/ update our Privacy Policy from time to time. You will be notified of any changes by posting the new Privacy Policy on our web portals/ mobile application and updating the effective date.